Refund Policy

Last Updated: [21.09.2023]

Thank you for choosing Adsia Academy. We aim to provide you with the best learning experience possible. However, we understand that there may be circumstances in which you need to request a refund. This Refund Policy outlines the terms and conditions for requesting and processing refunds for our products and services.

1. Eligibility for Refunds

• Course Refunds: You are eligible for a refund if you request it within 30 days after the purchase date for any course offered by Adsia Academy.

• Membership Refunds: If you have subscribed to a membership plan, you can request a refund within 30 days from the date of subscription.

• Digital Products: Refunds for digital products, such as e-books or downloadable resources, will be considered if requested within 30 days of purchase.

2. Non-Refundable Items

Please note that the following items are non-refundable:

• Completed Courses: Once you have completed a course or accessed its content, you are not eligible for a refund.

• Customized Services: Any personalized or customized services provided by Adsia Academy are non-refundable.

3. Refund Process

To request a refund, please follow these steps:

• Contact Us: Send an email to team.adsiaacademy@gmail.com with your refund request. Include your full name, order number, and a brief explanation of the reason for your request.

• Review: Our team will review your request and respond within 3 days.

• Processing: If your refund request is approved, we will initiate the refund process. Refunds may take 7 days to reflect in your account, depending on your payment method.

4. Cancellation of Subscriptions

If you wish to cancel your subscription to Adsia Academy, you can do so at any time. However, please note that subscription fees are non-refundable, and you will continue to have access to the content until the end of your subscription period.

5. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at +60 11 5884 7517.

6. Changes to this Policy

Adsia Academy reserves the right to update or revise this refund policy at any time. Please check this page periodically for any changes.

By using our services and purchasing our products, you agree to abide by this refund policy.